Thank you for shopping at MaticsNinja.in. Please read this Shipping Policy carefully to understand how digital course delivery works on our platform.
1. Digital Products Only
MaticsNinja.in exclusively offers digital educational products, such as online courses, downloadable content, and other learning materials. No physical products are shipped from our platform.
2. Delivery Method
Once your payment is successfully processed:
- You will receive instant access to your purchased course(s) through your MaticsNinja account dashboard.
- A confirmation email with access instructions will also be sent to your registered email address.
- In case of downloadable content (e.g., PDFs, Excel files), download links will be provided either immediately after purchase or via email.
3. Access Issues
If you do not receive access to your course within 15 minutes of purchase, please check your:
- Spam or junk email folder
- Account dashboard under “My Courses” or “My Downloads”
Still having issues? Reach out to us at support@maticsninja.in with your order details, and we’ll assist you promptly.
4. Time Zones and Delays
Course access is generally instant. However, in rare cases, if a delay occurs due to server issues or payment gateway processing, please allow up to 1–2 hours for delivery.
5. Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on this page with an updated date.
6. Contact Us
For any questions related to digital delivery or your order, contact:
📧 Email: support@maticsninja.in
🌐 Website: www.maticsninja.in